Protecting and building your online reputation is one thing that every local business owner has to keep in mind these days
Did you know that most people go to the internet to research local products and services before making a purchase? Not only that, but people go online all day every day to let the world know what they think about products and services after they purchase.
So what happens when other consumers come across negative information about your business? Do you think they will still call or come visit?
Monitoring and responding to what is being said about your business online is crucial. Letting bad publicity build up about your company online will definitely put a damper on things – especially if you don’t even know what’s being said. Even worse is actually knowing what’s being said, but not doing anything about it. Remember that keeping your reputation protected will help your business generate new customers, maintain existing customers, and help you profit.